What if I need my order right away?

If you need your order right away, we offer rush processing. Your gift order will be shipped the next business day. A fee of $25.00 is added for rush orders. This will expedite processing time only. Rush orders received after 12:00pm CST will not be processed until the next business day. Please upgrade your shipping as well if needed.

How long will it take to get my product?

Engraved gift orders are shipped within 2-3 business days. Although our production team can accommodate most circumstances, please place orders as far in advance as possible. Changes cannot be made to an order once it has been received without a $25.00 change fee (provided your order has not already gone into production). Please double check your orders prior to submitting. All orders ship via UPS ground unless a shipping upgrade has been selected.

What if I need to make a change after I already put in my order?

Once your order is received it will be considered ‘in processing’ as we process our orders very quickly.  Once your order is in processing any changes will incur a change fee of $25.00 per order.  Changes include but are not limited to product, address, ship type, added fees, product additions, etc. 

Can personalized products be returned?

Personalized merchandise cannot be returned or exchanged. Dated items cannot be returned or exchanged after event date regardless if they are defective or damaged, as perfectgroomsmengifts.com cannot be responsible for the use of the merchandise.

How do I make a return?

See return policy page.